Frequently Asked Questions

FAQs – Ralu.Graphics

Last updated: 23/06/2025

Do you sell prints or reproductions? No. Every artwork is a one-of-a-kind original. At this time, I do not offer reproductions due to artistic and legal considerations.

Do you accept commissions? Yes, but selectively. I only accept commissions that align with my current themes and artistic style. I don’t take on work that doesn’t resonate with me creatively (e.g. pet portraits, family photos, or unrelated superheroes).

Can I request a recreation of a painting you've already sold? Only if the subject is something I still feel connected to. I do not mass-produce or copy my own work unless I see artistic value in doing so.

How are your paintings shipped? All paintings are shipped from Malta using MaltaPost. Each order is carefully packaged for safety and sent with a tracking number.

Do you ship internationally? Yes. I ship worldwide.

How long does shipping take? Orders are processed within 1–3 business days. Delivery times typically range between 5–15 business days depending on your location.

Can I insure my package? Yes. If your order exceeds €1000, I’ll automatically insure it. For lower-value orders, I can request insurance through MaltaPost at your cost, just let me know before purchase.

Can I return a painting or get a refund? No. All sales are final. Each piece is handmade and packed with care, but I am not responsible for carrier issues. Please contact me if you want to add shipping insurance.

What payment methods do you accept? PayPal, Credit Card, Shop Pay, and Google Pay.

Is your artwork officially licensed? No. My work is fan-made and transformative. These are original interpretations inspired by pop culture figures that have deeply impacted me. I am not affiliated with or endorsed by any rights holders.

Can I use your artwork for something else (e.g., tattoo, reposting, merchandise)? No. These pieces are protected as original artworks. If you’d like to use them for any reason, please contact me first to discuss permissions.

Still have questions? DM me on Instagram or drop an email through the contact form.

Thanks for being here.

Ralu 🎨